Privacy Policy
Effective Date: January 1, 2026
Welcome to GrainCraft Furniture. This Privacy Policy explains how our woodworking studio collects, uses, and safeguards your personal information when you visit our website, submit custom order inquiries, or interact with our services. We value the trust you place in us when commissioning handcrafted pieces and are committed to protecting your privacy.
1. Information We Collect
We collect information that you voluntarily provide to us when expressing interest in our custom furniture, including:
- Contact Information: Your name, email address, and phone number when you fill out our contact or custom order forms.
- Project Details: Information, dimensions, and preferences you share regarding potential furniture commissions.
- Automated Data: Standard navigational data (such as browser type and IP address) collected via cookies to ensure our website functions optimally.
2. How We Use Your Information
The information we collect is used strictly to facilitate our artisan services and improve your experience:
- To respond to your inquiries and provide quotes for custom woodworking projects.
- To communicate updates regarding the design, fabrication, and delivery of your furniture.
- To improve our website's layout, ensuring our portfolio and catalogue remain accessible and easy to navigate.
- To maintain internal records for customer service and administrative purposes.
3. Data Protection and Storage
We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, alteration, or disclosure. While no internet transmission is entirely secure, we treat your commission details and personal contact information with the utmost confidentiality.
4. Sharing Your Information
GrainCraft Furniture does not sell, trade, or rent your personal information to third parties. We may share necessary data only with trusted service providers who assist us in operating our website or delivering your furniture, provided those parties agree to keep this information confidential.
5. Third-Party Links
Our website may contain links to external sites, such as mapping services for our workshop location. We are not responsible for the privacy practices or the content of these third-party websites. We encourage you to review their respective privacy policies.
6. Your Privacy Rights
You have the right to request access to the personal data we hold about you, and to ask that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us using the information provided below.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our data practices, please reach out to us:
- Email: hello@graincraftfurniture.com
- Phone: +1 503 555 1111
- Address: 1234 SW Morrison Street, Portland, OR 97205, USA